SilkSpecialties.com Email and Office Hours:
Tuesday-Thursday 10am-4pm
PLEASE know that for the months of April and May MOST ALL ORDERS will experience at least (meaning a minimum of, but more likely more than) a 10 BUSINESS (don't count the weekends) DAY wait while we process your order, procure any necessary items not in our office, and get your package ready for shipment. RUSH/EXPEDITED service will ONLY apply to the speed of shipment, and not to this in-office-handling. If you are in DIRE NEED please email, we are happy to try and work with your timeline when you make your needs clear. "Quotes/Estimates" for Rush/Expedited Shipping can be found after you add desired items to your shopping cart.
THANKYOU :)
Many of your questions may be answered in our
Frequently Asked Questions area. If your question is not answered here, please feel free to email us, or use the form below.
Questions about your order may be answered by viewing your "
Order Status/History" in the Customer Service area. Look for the
Customer Service Notes if we have contacted you about your order, or you requested particular information pertaining to items, or shipping estimations on your order.
If you did not receive your Order Summary, Order Updates or a reply to a Checklist or emailed question, it may be possible that your ISP or Email Provider may be filtering or blocking our emails. Please add SilkSpecialties.com to your 'safe domains' list and email us requesting the information you are missing.
Please do not use a yahoo, hotmail or other free-email address. Use the email your ISP assigned you. For more information on how we protect your identity, please read our Privacy Policy.
Fax: (801) 665-5965 (FAX only - Voicemail Service not available on this number)
Silk Specialties
P.O. Box 81
Magnolia, MN 56158
SilkSpecialties.com Email and Office Hours:
Tuesday-Thursday 10am-4pm
Or, use the form below to send us a message
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