Many of your questions may be answered in our
Frequently Asked Questions area. If your question is not answered here, please feel free to email us, or use the form below.
Questions about your order may be answered by viewing your "
Order Status/History" in the Customer Service area. Look for the
Customer Service Notes if we have contacted you about your order, or you requested particular information pertaining to items, or shipping estimations on your order.
If you did not receive your Order Summary, Order Updates or a reply to a Checklist or emailed question, it may be possible that your ISP or Email Provider may be filtering or blocking our emails. Please add SilkSpecialties.com to your 'safe domains' list and email us requesting the information you are missing.
Please do not use a yahoo, hotmail or other free-email address. Use the email your ISP assigned you. For more information on how we protect your identity, please read our Privacy Policy.
P.O. Box 81